Auditing coffee machines on a tablet
mpro5 helps make Illy coffee machines look great. The Euro Food Brands team use the app to audit against brand standards. mpro5 asks about the coffee quality and the state of the machine parts. For example, the grinder, blades and milk steamer.
mpro5’s intelligent workflows are quicker to complete than those on paper. This is partly because the app only presents the user with the next question that is relevant to their answer. For example, if a user records that a machine part is dirty, the next question will ask for a photo. But, if the user records the part as clean, mpro5 skips to the next relevant question. Additionally, mpro5 automatically calculates audit scores as the user progresses through the workflow.
Euro Food Brands’ mpro5 portal
When users capture data on the mpro5 app, this synchronises with Euro Food Brand’s cloud-based mpro5 portal. As soon as a user has completed an audit, mpro5 emails managerial staff with the audit report.
From the portal, office staff can see data in real-time and run reports to compare results across the organisation. For example, they can determine which sites are performing best. Consequently, they can better target improvements based on real evidence and trends.
A major benefit of the system has been the fact that mpro5 works on and offline. If one of its team loses mobile coverage or Wi-Fi, the mpro5 app securely stores all the data on the device. Then, when the connection is restored, mpro5 pushes all the data back up to the cloud.