The Results
Better control and overview
Compass Group are more efficient with managing their large workforce. For example, they now know where their staff are and what they are doing, with ease. In addition, they can now react quickly in the case of a maintenance request, since mpro5 schedules it automatically for them. With all of their constituent parts using mpro5, having one common system makes it easy to standardise data and processes too.
Reactivity and improvements
Compass have also improved their rate of hitting Service Level agreements. mpro5’s maps and graphs allow Compass group to look at trends across their entire workforce. As a result, they can intelligently drive improvements and are achieving KPIs. Therefore, Compass can win and retain contracts by demonstrating improved pass rates. Finally, by saving time from manual forms and reports, they have improved their reactivity and reputation.
mpro5 is proud to work alongside Compass Group, and continues to adapt and grow their system all the time. Compass Group continue to trust the mpro5 to be highly reactive to their needs, but with attention to detail.
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