Meet the Team - George Budden
We sit down with Tier 1 Support Analyst George Budden to discuss his role in supporting customers, and why mpro5's service and support stands out...
1 min read
Ben Miller
:
May 29, 2024 11:52:01 AM
Tunbridge Wells, Kent, UK – Tuesday 14th May, 2024 – Crimson Tide, the provider of the mpro5 process management app, is pleased to announce its inclusion in The Sunday Times’ “Best Places to Work 2024” awards.
Crimson Tide is the provider of the leading process management app mpro5, known for turning complex jobs, workflows and scheduling into simple, effective, and continuously compliant processes tailored to businesses. High-profile customers include Tesco, Morrisons and the NHS.
Crimson Tide helps businesses in the grocery retail, facilities management and contract catering industries save money and become more efficient with its IoT-compatible process management software. The company has clearly demonstrated that the happiness of its employees is paramount, regularly conducting engagement surveys twice a year and responding with action plans and progress updates.
“Creator of the mpro5 process management app, Crimson Tide helps businesses save money and become more efficient,” reads The Sunday Times’ Best Places to Work entry under Best small organisations. “The Tunbridge Wells software developer ensures staff have the resources they need, with flexible hours, hybrid working, leadership and management training, health cover and enhanced maternity, paternity and adoption leave.”
Maddie Tait, People & Culture Director at Crimson Tide, commented: "This is the first time we have participated in The Times' survey, and I am delighted that we have made it into the Best Places to Work. What makes this such a great achievement is that our response rate of 93% and engagement score of 88% wildly exceeded the minimum requirements of 60% and 70% respectively. Of all the metrics we were measured on, I take personal pride in the fact that 95% of staff feel that we care for their wellbeing, which reflects the effort and focus the business has put into this in recent years."
Phil Meyers, Crimson Tide's CEO, added: "This is an outstanding achievement for Crimson Tide. We are always striving to improve, and this just validates the efforts the business has made to create an environment and culture where people feel happy and will therefore perform at their best levels. We've gone through a lot of change recently in senior positions, so the fact that 87% of staff have confidence in management gives me conviction that we have the right people in place to drive the business forward."
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