Jobs and workflow have many excellent features in mpro5. Importantly, these features are configurable: we’ll help you pick and choose which will make your operations work best.

GPS tracking, digital signatures, time/date stamping and more help maintain full visibility of the what work is being completed when. For users, question types and data entry is quick and easy while minimising human error. For managers, mpro5 captures all the information, scoring and evidence you’ll need to monitor and verify the work completed (visible using maps and graphs).

Capture proof of work

TIME AND DATE STAMPING

Logging in, accepting jobs, photos and more are all time and date stamped. Therefore, you’ll be able to check and verify who did what work when.

ELECTRONIC SIGNING

Users and/or clients can sign off jobs and workflows digitally. Signatures allow for better accountability and also encourage responsibility for the work done.

PHOTOS AND CANVASES

Jobs and flows can prompt or enforce photo evidence (such as before and after photos). Interactive ‘canvases’ allow users to draw on the photos to highlight important details.

Capture proof presence.

BARCODE AND QR CODE SCANNING

Your team can use the camera on their tablet to scan into a location to open the right jobs to complete. They’ll save time and you’ll be able to verify that they were present.

NFC SCANNING

Much like with bar codes and QR codes, mpro5’s NFC capabilities mean your team can tap to get their work at a particular location. We also sometimes use NFC for Time and Attendance.

GPS LOCATION

Your mpro5 app uses GPS to log where jobs are completed. Verify that your users are completing work onsite and view this information on maps and graphs.

Flexible and comprehensive workflow.

REQUIRED & OPTIONAL WORK

Your users’ work can have mandatory or optional steps.  Therefore, you can enforce what’s important but allow for extra detail or unexpected additional work that may arise.

RELIABLE, FLEXIBLE SCORING

mpro5 captures scoring behind the scenes while users complete their questions. Furthermore, you can use weightings, boundaries and colours.

DYNAMIC WORKFLOW LENGTH

mpro5’s can let your team can complete their workflow’s questions any number of times based on the requirements when they arrive on site. Flows can grow on the go!

AD-HOC WORKFLOW

Allow users to complete a set of works on-the-fly rather than as part of a scheduled job. For example, making an unexpected incident report.

A VARIETY OF QUESTION TYPES

Your flows can contain question types from date pickers to slider ratings. Ensure your users collect information in the easiest and most effective way.

DYNAMIC QUESTION FLOW

Tailor your flows so that each answer to a question takes the user down a different route. This makes the workflow more relevant, powerful and easy to use.

AUTOMATIC FOLLOW-UP ACTIONS

mpro5’s triggers follow-up work based on your team’s responses to questions. For example, send a maintenance worker to the same place that someone reported a blown light bulb.

VISIBILITY CONTROL

Your team members can only see the workflows that are relevant to them, based on configurable permissions. That way, they’ll always easily find the right workflows.

CUSTOM ICONS

mpro5 can customise the icons against your question answers. This accommodates for your rating styles and makes it easier for your team.

Powerful, scheduled jobs

JOB SCHEDULING

Recurring or one-off jobs can be scheduled in the portal by you, us and/or automatically! Jobs drop down to your users’ phones or tablets ready to be completed.

CONFIGURABLE INFORMATION

All of the details against the job are customisable using mpro5’s portal. Within a few clicks mpro5 can cater for your own SLAs, contracts, job types and more.

ASSETS AND PARTS

Jobs with assets and parts help if you need your team to complete scheduled work against a particular ‘thing’. Combining this with bar code scanning makes asset management easy.

TEAM JOBS

Jobs can drop down to a group of people, any of whom can complete the job based on their availability or proximity. Therefore, teams can collaborate and get the job done efficiently.

NOTIFICATIONS

Your team can be automatically notified via push notification as to when a new job is ready for them to complete. Alerts can also be sent via SMS or email.

LIVE JOB PLANNER

Your live, interactive job planner on your portal will let you see all of the planned and triggered jobs that have been sent out to individuals and teams.

DETAILED INFORMATION

Jobs have lots of detail against them including information about the site, contract, SLA, contacts, notes from the office, PO numbers, priority, status… the list goes on!

TIMESHEETS AND EXPENSES

Your team can fill out timesheets and expenses while on a job if you choose. They can record mileage, photos of receipts, activities, notes and more.

REAL-TIME JOB STATUS

Your mpro5 portal will update when a job changes status so that you can check when someone’s on site, completing the job, or is running late to do their work.