Job Management Software is a tool for any organisation that needs a central means for their office workers to schedule jobs and mobile workflows to field staff, streamlining your operations.
mpro5’s powerful job scheduling capabilities are configurable to your specifications. Jobs can be ad-hoc, recurring or reactive and can be sent out to both teams and individuals. Our mpro5 consultants will help you pick and choose functions that will make your operations work efficiently. Workforces around the globe and across various industries, download and complete their jobs using their tailored mpro5 app.
Mobile Workflow in simple terms, are digital versions of your paper forms, made available through your version of mpro5, and easily accessed by your workforce out in the field. Workflows can be performed ad-hoc or scheduled as part of a Job. There’s a reason we don’t just call them ‘forms’ – mpro5’s workflows ‘Flows’ can be tailored to make completion dynamic and efficient.
We leverage behind-the-scenes logic to guide users down a route of questions based on previous answers, and as each question is its own entity, we can raise automatic corrective actions for jobs for other mpro5 users. For example, when a cleaning audit scores below 80%, or a fault is found, mpro5 sends a job to deep clean the specific area instantly, followed by a notification with a photo once the job has been done.
Today’s business market is getting more and more competitive by the day. It’s now imperative that businesses of all sizes implement and adopt the right job management software to optimise their workforce and provide the best level of service to all new and current customers and stakeholders. Paper-based schedules and legacy systems limit the agility of businesses and don’t provide the visibility you need to improve performance over time.
Implementing Mobile Workflow and Job Management Software enables your business to have have full visibility of what work is being completed and when. This includes GPS tracking, digital signatures, time and date stamping and much more. For users, question types and data entry are made quick and easy while minimising human error. For managers, mpro5 captures all the information, scoring and evidence you’ll need to monitor and verify the work completed in real time which will then be visible using maps and graphs.
mpro5 enables you to track and record every detail of every job, giving you one single source of truth. Locate jobs in seconds, and everything you need to know about them, in just a few seconds.
Logging in, accepting jobs, photos and more are all time and date stamped. Therefore, you’ll be able to check and verify who did what work when.
Users and/or clients can sign off jobs and workflows digitally. Signatures allow for better accountability and also encourage responsibility for the work done.
Jobs and flows can prompt or enforce photo evidence (such as before and after photos). Interactive ‘canvases’ allow users to draw on the photos to highlight important details.
Your team can use the camera on their tablet to scan into a location to open the right jobs to complete. They’ll save time and you’ll be able to verify that they were present.
Your users’ work can have mandatory or optional steps. Therefore, you can enforce what’s important but allow for extra detail or unexpected additional work that may arise.
mpro5 captures scoring behind the scenes while users complete their questions. Furthermore, you can use weightings, boundaries and colours.
mpro5’s can let your team can complete their workflow’s questions any number of times based on the requirements when they arrive on site. Flows can grow on the go!
Allow users to complete a set of works on-the-fly rather than as part of a scheduled job. For example, making an unexpected incident report.
Your flows can contain question types from date pickers to slider ratings. Ensure your users collect information in the easiest and most effective way.
Tailor your flows so that each answer to a question takes the user down a different route. This makes the workflow more relevant, powerful and easy to use.
mpro5’s triggers follow-up work based on your team’s responses to questions. For example, send a maintenance worker to the same place that someone reported a blown light bulb.
Your team members can only see the workflows that are relevant to them, based on configurable permissions. That way, they’ll always easily find the right workflows.
mpro5 can customise the icons against your question answers. This accommodates for your rating styles and makes it easier for your team.
Recurring or one-off jobs can be scheduled in the portal by you, us and/or automatically! Jobs drop down to your users’ phones or tablets ready to be completed.
All of the details against the job are customisable using mpro5’s portal. Within a few clicks mpro5 can cater for your own SLAs, contracts, job types and more.
Jobs with assets and parts help if you need your team to complete scheduled work against a particular ‘thing’. Combining this with bar code scanning makes asset management easy.
Jobs can drop down to a group of people, any of whom can complete the job based on their availability or proximity. Therefore, teams can collaborate and get the job done efficiently.
Your team can be automatically notified via push notification as to when a new job is ready for them to complete. Alerts can also be sent via SMS or email.
Your live, interactive job planner on your portal will let you see all of the planned and triggered jobs that have been sent out to individuals and teams.
Jobs have lots of detail against them including information about the site, contract, SLA, contacts, notes from the office, PO numbers, priority, status… the list goes on!
Your team can fill out timesheets and expenses while on a job if you choose. They can record mileage, photos of receipts, activities, notes and more.
Your mpro5 portal will update when a job changes status so that you can check when someone’s on site, completing the job, or is running late to do their work.