5 min read
Service Quality Regimes (SQRs) in the Rail Industry Explained
As more details emerge on how the Plan for Rail is going to impact the industry, we speak about Service Quality Regimes and how they will change rail.
Insights (10)
3 min read
The Right Way to Choose the Right Software for Your Business
We've talked before about why the NHS keeps getting software wrong. Often, the problem stems from people asking the wrong questions at the tender...
2 min read
NHS National Standards of Healthcare Cleanliness Explained
Many believed it wouldn’t happen in their lifetime but the new National Standards of Healthcare Cleanliness are finally here - and only nine years...
4 min read
Train Cleanliness & Customer Satisfaction
Train presentation. TP for short. Or, as your customers might put it: making your trains look clean and smart.
3 min read
Is Your Business Ready for Natasha’s Law?
If you’re in the food or catering industry, then chances are you’ll be all-too-familiar with landmark labelling legislation coming into force this...
3 min read
5 ways IoT in train stations enhances passenger experience and safety
The Internet of Things (IoT) is becoming prevalent across many different sectors and the rail industry is perfectly placed to leverage this smart...
2 min read
Train travel after Covid: Why clean is the new safe
Imagine you’re on a train back in 2019. Your seat feels a bit sticky. There’s a half-eaten sandwich on the table opposite. And you’d rather not think...
2 min read
The Problem with Positive Feedback in Decision Making
Are people in your organisation actually using data and visualisations effectively to make better decisions?
3 min read
Why buying another piece of software is not the answer to your problem
I’m going to stick my neck out here and say whatever the issue you face, your knee-jerk reaction to buy yet another piece of software is not the...
3 min read
Are businesses missing an opportunity to clean up?
In this digital age, a business’ ability to unlock the value of its data can make a good company great. The UK’s big businesses know this: they’ve...