3 min read
It's time to talk about the 'experience' in customer experience
Today I want to talk about the importance of digitalization in QSRs (Quick Service Restaurants) – the customer experience. If you read about this...
Brand Standards & Protection
2 min read
Achieving a 5 Star National Standards for Cleanliness Rating
The National Standards for Cleanliness have focused attention on complying with the crucial 50-point check. But are they seizing this opportunity to...
AI Speeds Up Data Analysis and Decision Making for Retail
This article originally appeared in Total Retail.
1 min read
Smart Technology & Transforming Customers' Retail Experience
Imagine walking into a store and seeing a mess in the front display units: Shelves are disorganised, stock low and a prior customer abandoned their...
2 min read
NHS National Standards of Healthcare Cleanliness Explained
Many believed it wouldn’t happen in their lifetime but the new National Standards of Healthcare Cleanliness are finally here - and only nine years...
4 min read
Train Cleanliness & Customer Satisfaction
Train presentation. TP for short. Or, as your customers might put it: making your trains look clean and smart.
3 min read
5 ways IoT in train stations enhances passenger experience and safety
The Internet of Things (IoT) is becoming prevalent across many different sectors and the rail industry is perfectly placed to leverage this smart...