The service we offer as part of your mpro5 subscription

From the vast range of sectors we work with, we know that every business is unique and with that comes a specific set of processes and requirements. It is our mission to provide a complete workflow management service, collaborating with you to ensure we understand how your business works, what your pain points are and configure a solution that suits.

Below details what you can expect from the service we provide with mpro5.

Smart mobility as a workflow management service

mpro5 provides smart mobile working as a service, so what does that actually mean?

Firstly we aren’t just another app… we are a full service workflow management solution, made up of the following key components:

  • Mobile application that works across platform
  • Job scheduling and management cloud based website
  • Microsoft Azure cloud infrastructure
  • Personalised reports and alerts, both automated and scheduled
  • Configurable live dashboards
  • Support, training and updates all included

All these components are synchronised to help improve the efficiency and visibility of your out of office workforce. The good news is that all of this is provided as part of a monthly subscription service.

In simple terms, with mpro5 you are able to completely digitise and mobilise your staff and their workflows. Gone are the days where they have to come into the office to collect their job sheets and schedules for the day. With mpro5 they can complete all jobs and related forms and paperwork on smartphones, tablets or rugged mobile devices, at any location, on and offline.

As mpro5 is hosted in the cloud – all job data automatically synchronises back to your own mpro5 website from where you can track staff in real time and generate reports at the click of a button! Sounds simple? It is!

A Partnership

Understanding your business and helping you get the most out of it…

We like to think of your mpro5 subscription as a partnership. It might sound a little cheesy, but we work closely with all our customers to ensure they get the most out of the platform, to maximise ROI.

With 20+ years in the technology industry, we bring our wealth of knowledge to the table, combining it with your business processes to advise the best ways to mobilise your workflows.

You will also benefit from our continuous in-house testing and development, providing you with consistent platform and app updates, ensuring your business stays at the forefront of technology, all included in your monthly subscription.

Full Configuration

Part of our workflow management service includes working with you every step of the way to set up your unique mpro5 platform…

mpro5 is a fully configurable solution. What this means is that within the mpro5 software there is a vast range of features and functionalities (e.g. photo capture, bar code scanning, signature capture and image canvassing) which we simply turn ‘on’ or ‘off’ to meet the exact needs and requirements of your business. One of the main benefits of mpro5’s quick configuration capabilities, is that you benefit from an enterprise-level mobile solution that can be integrated into your business in a matter of weeks, rather than taking months or years to develop a custom-built solution.

Changes? No problem… Any changes you might need to make, or indeed any additional workflows you want to add to get the best return on your investment, are all included. Our support team are on the other end of the phone for whatever needs you might have. It’s all part of our workflow management service.

Added Extras

As part of your subscription we can also provide mobile devices, sim cards, cases and QR & NFC tags, removing the stress of needing to source hardware.

Interested in implementing IoT (Internet of Things) technologies into your business? We can provide the tools to get you ahead of your competitors, maximising automation, accuracy and efficiency.

We strongly believe technology is there to help your business, not cause you headaches. We remove the stress and provide a mobile workflow platform that helps your staff become more productive, react faster and allows you to focus on your core business.

Benefits of your mpro5 service platform

  • Complete proof of works – mpro5 allows for real time data capture such as photos and signatures as well as time, date and location stamping to provide proof of works and presence for management and customers.
  • Substantial cost savings – from paper, printing and postage, to wasted admin time for double data entry, petrol for unnecessary trips and lost data, there are endless ways in which mobilising your operations can save you money, instantly.
  • Win and retain work – with real time data, reporting and alerts, you and your customers are better informed and happier as a result.
  • Plan and react – streamline your job scheduling and react to new jobs with speed, improving performance and upholding KPIs and SLAs.
  • Innovate – connect and communicate with IoT technology, and interrogate data collected to find new ways to increase efficiency in your business that you might not otherwise see.

How We Can Help

The possibilities with mpro5 are endless. Your mpro5 solution can be unique to your business, working hard to increase efficiency.

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