The Challenge for Compass Group – Facilities Management
mpro5 is a smart mobile working solution, being used by leading Facilities Management company, Compass Group, to keep their customer’s buildings, stores and premises running at a world class standard. With over 15,000 sites across the UK and Ireland alone, their previous paper based solution was inefficient, wasting company time and money. mpro5 helps them to cover the full breadth and width of hard and soft FM services, via smartphones and mobile devices.
The mpro5 mobile solution is perfectly placed to allow Compass Group to increase efficiency and reduce costs. Mobile staff are empowered to go about their daily tasks with everything they need.
Management teams are provided with invaluable reporting via dashboards which feed into big data and trend analysis. The data collected allows Compass to make strategic and well informed decisions, real time. From cleaning, maintenance and security, to catering and auditing, mpro5 helps Compass Group to do it all, with ease.
Cleaning Management Solution
Keeping a building clean is important for the efficient running of a business and the health, safety and happiness of your workers and visitors. Using mpro5, Compass Group employees can carry out a range of cleaning services, using the their mobile devices.
- Periodic & scheduled cleans
- Reactive alerts
- Remedial & follow up actions
- Incident capture
- Insurable risk protection
- Standard cleans
- Customer satisfaction surveys
Maintenance Management Solution
Maintenance, both planned and reactive is key to keeping buildings in good working order. mpro5 allows maintenance staff to carry out their jobs on their smartphones and tablets with all the information they need to stay safe and be efficient. Jobs can be noted around the building and the applicable worker alerted to carry out the job.
- Planned preventative maintenance
- Reactive maintenance & incident capture
- Performance audits
- Lone worker tracking & check ins
Security Management Solution
Security isn’t just about keeping your premises secure, but your staff also, especially when working on their own. Via mpro5, managers can keep an eye on security staff, especially out of hours, as well as allowing staff to carry out their daily tasks, protecting them every step of the way.
- Manned guarding
- Check points
- Movement analysis
- Proof of presence
- Site surveys
- Environmental audits
- QR and NFC tags
- Void unit inspections
Catering and HACCP Management Solution
HACCP (Hazard Analysis and Critical Control Point) is an essential for any business involved in catering and food preparation. With countless forms and audits, going paperless with mpro5 is the easiest way to stay on top of the numerous demands that are placed on businesses. Remaining compliant and keeping standards high is easy with mpro5, standardising workflows and storing essential documentation on devices for staff to use as and when needed.
- Track & Trace
- Temperature monitoring
- Food safety audits
- Visual audits
- Training & documentation
- Signature capture
How mpro5 works
Staff work through their designated facilities management jobs on their mobile devices. Completing forms, capturing photos and signatures, scanning assets and ensuring every element is completed to the best standard. Proof of presence as well as time and date capture provides proof of completion. All of the job information is sent back to their own Compass Group mpro5 website from where reports and invoices can be generated and sent to clients immediately.
mpro5 and BIG DATA in Facilities Management
Our customers experience the power of big data and the positive impact it is having on their decision making. With data available in a range of formats at the touch of a button, informed business decisions can be made real time. For many of our users, this is cited as being one of the biggest benefits, giving Compass Group sight of their operations across their 15,000 plus managed sites in the UK and Europe, from the smallest ad hoc task, all the way up to large planned projects.
- Make real time decisions
- Visualise how your business is performing
- Compare sites and performance
- Use your time efficiently
- See the big picture & the detail
Benefits of the mpro5 Facilities Management Solution for Compass Group
- Works offline – allowing staff to carry out jobs, storing data and syncing when coverage is restored
- Manage large work forces – know where your staff are and what they are doing, with ease.
- Hit SLAs and KPIs – win and retain contracts with improved pass rates and concrete SLAs
- Real time data – saves you time making quick and informed decisions.
What our customers say:
Since our switch to the mpro5 platform, the company has seen a steady increase in efficiency and time saved. Due to the sheer size of Compass Group, it’s important that we have a system that fits into every sector that can give accurate reports on our clients’ KPIs.
Lynsey O’Keefe, Managing Director of Support Services Compass Group UK & Ireland
Find out more about the innovative ways in which mpro5 can help with your Facilities Management by visiting our Cleaning Software , Catering Software, Security Software and Maintenance Software pages or contact one of the team to see how we can revolutionise your business processes.