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The Process Management App, Customized to Fit Your Needs

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The Process Management App, Customized to Fit Your Needs

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Cisco Meraki's journey:
unleashing the power of ecosystem partnership

In this case study, we explore how mpro5 empowered ecosystem partner Cisco Meraki's San Francisco headquarters to streamline operations for their facilities team, enhance energy efficiency, optimize occupancy levels, and ensure a healthy and productive environment for all employees. 

Investing in an Internet of Things (IoT) network can offer your business a wealth of data. But IoT sensors on their own aren’t enough. Without an accompanying smart workflow platform your data is just a meaningless stream of numbers. 

When Cisco Meraki approached mpro5 through their partner ecosystem, they were seeking a solution to streamline operations for the facilities team in their San Francisco headquarters. By gaining a deeper understanding of the building's performance, Meraki aimed to enhance energy efficiency, optimize occupancy levels, and ensure a healthy and productive environment for all employees.

With a desire to streamline operations and complete visibility for their facilities team, Cisco Meraki turned to us for a transformative solution.

The Results

By implementing effective resource management and organizing data efficiently, Cisco Meraki will achieve substantial cost savings, reduce energy consumption, and minimize material usage.

Thanks to Meraki's MT sensors, businesses can establish a strong data foundation within their facilities, empowering them to make informed and actionable decisions. These cutting-edge sensors provide real-time insights into various aspects of the facility, including occupancy levels, temperature, humidity, and more. By effectively collecting and analyzing this data, businesses can optimize their operations and enhance overall efficiency in their facilities.

With the deployment of mpro5 in combination with a comprehensive suite of MT devices, we deliver the seamless experience Meraki desires. Now, they have the ability to not only monitor air quality, TVOC levels, humidity, occupancy, and much more, all in one centralized location, but they can respond promptly to the data collected by setting customized thresholds. 

"I asked myself 'How can I put data together from sensors, or data from cameras...that our dashboard doesn't do?'...Leveraging mpro5...to drive the API and our MQTT brokers pulls all of our data together."

Dennis Adams, Meraki Workplace Technology Lead
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What was the problem?

The facilities team at Meraki's San Francisco headquarters were faced with a pressing challenge: they needed to enhance their visibility into the building. Despite their best efforts, cleaners were often attending to rooms without clear knowledge of the specific cleanliness requirements. This lack of understanding not only rendered their daily tasks ineffective, but it also left them lacking purpose in their work.

Adding to the complexity, there was a noticeable absence of data pertaining to the activities taking place in each room. The staff required deeper insights into the unique conditions and needs of every space. The existing Meraki Dashboard only allowed for a view of one sensor, leaving out valuable information, ultimately leading to potentially costly mistakes.

Their ultimate objective extended beyond mere visual observation; they aimed to truly grasp the essence of each room through comprehensive readings. By unlocking this invaluable information, they knew they could optimize their cleaning efforts and revolutionize their routine into a more systematic and targeted approach.

At Meraki, the mission was clear: empower the facilities staff with the tools and knowledge needed to transform their facility management. With the newfound ability to truly comprehend the core and unique needs of every space, employees would unlock a new level of efficiency and effectiveness in their daily tasks, ultimately elevating the overall cleanliness and functionality of the facility.

The mpro5 solution

Through the integration of MT sensors with mpro5 automation and alert management, maintenance and IT teams can effectively minimize false alarms, resulting in reduced time consumption and resource utilization. The smart building system detects patterns and anomalies in the sensor data, allowing teams to focus on addressing genuine issues and avoiding unnecessary disruptions. This not only saves valuable time but also ensures that resources are allocated efficiently, leading to cost savings for the business.

In the Cisco Meraki headquarters, a cleaning workflow is triggered after every 10 door openings. This ensures that a cleaner is dispatched to a room only when it genuinely requires cleaning. By leveraging the power of the MT sensors, the cleaning process becomes more streamlined and responsive, maintaining a clean and hygienic environment without any unnecessary interruptions.

The specially designed mpro5 dashboard for Meraki provides valuable insights into the environmental readings of each room, including critical IDF rooms, preventing the temperatures and humidity levels from rising too high. This allows facility managers to proactively monitor and control the indoor climate, ensuring a comfortable and safe environment for occupants. With real-time updates and customizable alerts, potential issues can be identified and addressed promptly, preventing any adverse effects on equipment or personnel.

 The integration of Meraki's MT sensors with mpro5 automation and alert management offers businesses a comprehensive solution for data-driven decision-making and efficient facility management, with complete visibility over all operations. 

By harnessing the power of these advanced technologies, any Meraki customer can optimize their operations, reduce costs, and provide a seamless and comfortable environment for everyone.

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The mpro5 solution

Through the integration of MT sensors with mpro5 automation and alert management, maintenance and IT teams can effectively minimize false alarms, resulting in reduced time consumption and resource utilization. The smart building system detects patterns and anomalies in the sensor data, allowing teams to focus on addressing genuine issues and avoiding unnecessary disruptions. This not only saves valuable time but also ensures that resources are allocated efficiently, leading to cost savings for the business.

In the Cisco Meraki headquarters, a cleaning workflow is triggered after every 10 door openings. This ensures that a cleaner is dispatched to a room only when it genuinely requires cleaning. By leveraging the power of the MT sensors, the cleaning process becomes more streamlined and responsive, maintaining a clean and hygienic environment without any unnecessary interruptions.

The specially designed mpro5 dashboard for Meraki provides valuable insights into the environmental readings of each room, including critical IDF rooms, preventing the temperatures and humidity levels from rising too high. This allows facility managers to proactively monitor and control the indoor climate, ensuring a comfortable and safe environment for occupants. With real-time updates and customizable alerts, potential issues can be identified and addressed promptly, preventing any adverse effects on equipment or personnel.

 The integration of Meraki's MT sensors with mpro5 automation and alert management offers businesses a comprehensive solution for data-driven decision-making and efficient facility management, with complete visibility over all operations. 

By harnessing the power of these advanced technologies, any Meraki customer can optimize their operations, reduce costs, and provide a seamless and comfortable environment for everyone.

Successful adoption of digital processes

It was crucial for Tesco to ensure a seamless adoption of mpro5, with a focus on making it user-friendly for their employees. To achieve this, we brainstormed innovative ideas and came up with the concept of 'Bring Your Own Device.' This approach allows users to voluntarily utilize their personal smartphones, promoting convenience and familiarity.

By encouraging employees to use their own devices, Tesco not only eliminates the need for additional hardware expenses but also taps into the convenience of using a device they are already comfortable with. This familiarity enhances the overall user experience, making it easier for employees to navigate the app and quickly adapt to the new digital processes.

The 'Bring Your Own Device' strategy not only ensures a smoother transition but also fosters a sense of ownership among employees. By empowering them to use their own devices, Tesco instills a sense of pride and responsibility, further motivating them to embrace the mpro5 solution and actively participate in the digital transformation.

Through this ingenious idea, we have successfully streamlined the implementation process, making it hassle-free and maximizing efficiency right from the start. Tesco's employees can now seamlessly integrate mpro5 into their daily routines, leveraging their own devices to access the app's features effortlessly.

This forward-thinking approach not only simplifies the adoption process but also enhances employee satisfaction. By allowing them to use their preferred devices, Tesco acknowledges their individual preferences and values their comfort and convenience. This, in turn, boosts morale, increases productivity, and supports a positive work environment.

Overall, the 'Bring Your Own Device' concept has been instrumental in ensuring a smooth and user-friendly adoption of mpro5 at Tesco. By leveraging employees' own smartphones, we have created a seamless and familiar digital experience that empowers them to embrace the mobile app with ease. 

Want to find out more?

Still unsure? Click to discover our success across various industries or visit our IoT page to learn more about the mpro5 platform.